Australia's longest running lender-focused conference
Optimise loan processes, technology and customer experience to maximize market share, reduce costs and improve acquisition
The lending market is more competitive than ever before, with smaller margins, decreased cash rates, and the threat of disruptors challenging traditional lending models. With this change in focus, customer experience is now the biggest means for banks, credit unions, mutual funds and mortgage brokers to differentiate from the competition and ultimately maximise market share.
Loan Origination Excellence will bring lending specialists together to share success stories, lessons learnt and examine how to overcome the latest challenges in the lending process.
13 - 15 February, 2017
Meet Heads of Lending, Mortgages, Operations, Retail, Loans and more from:
Simply attend this 2-day conference and learn to:
Achieve a personalised and customer centric experience by leveraging customer insights and having an effective omni-channel and digital presence
Improve customer acquisition and retention through digital channels and new or improved processes you can take back to your organisation
Increase efficiency, streamline processes and reduce cost through digitisation, automation and process excellence
Manage change successfully by learning the tools needed to support your staff as they transition and adapt to automated operating environment
Join the leading experts in the nation and learn from the best in lending, banking, technology, customer experience and disruption now!
What’s new for 2017?
Discover how Gamification can help you profile your customers so that you can offer them the right products at the right time, and how Robotic Process Automation can drive significant cost savings and improve efficiency of the loan origination process in your organisation.
What Others are Saying
“Outstanding. Great sessions and great networking. Best conference I have attended.”
“Fantastic. Gained valuable insight into what the industry is currently up to and where it is heading.”
“An inspiring 2 days - great opportunity to understand what is happening in the market and share experiences and insights.”
“Very informative, well organised and speakers added good value - gave great insights into their own business and challenged a lot of current thinking.”
“Valuable insight into challenges confronting our industry. ”
“Great to mix with industry that have walked the walk, not just talked to talk.”
“It was great to hear from others who have or are completing the path of transition in various lending projects.”
“Highly informative, with topics relevant to the evolving financial industry coupled with a long list of engaging presenters.”
“A well organised event that provided valuable updates and vision of our future industry.”