Excellence in Digital, Customer-Led, Loan Onboarding

In this presentation from Loan Origination & Excellence 2018, Dr Christopher Wooldridge, Senior Pre-Sales Consultant at Avoka covered:

How does the experience offered by Australian banks compare to their North American and European peers?
What do digital customers expect by way of an excellent onboarding experience?
How is mobile shaping digital service design and how will the biometric devices embedded in mobile devices change loan origination?

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