PDF

View Final Program - Loan Origination Excellence 2018

WHAT’S NEW FOR 2018?

  • Listen to how UBank implemented Australia’s First Virtual Agent for Home Loan Applications, which can over 40 different topics and available 24 hours a day
  • Discover how NAB have been using pathway analytics to understand changing customer behaviours and patterns
  • Learn how Bank of Queensland has developed a strong, robust digital platform with a constant reassessment approach

BANKWEST: Technology Innovation the main driving force for customer satisfaction

BANKWEST: Technology Innovation the main driving force for customer satisfaction

Ahead of the Loan Origination Excellence Summit 2018 we take a look at this report by CIO, Avoka and Bankwest that explores the opportunities technology innovation and integration provides financial institutions in providing their customers with a superior customer experience.