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With Open Banking, new disruptive entrants and ongoing regulatory changes at play, loan origination success witnesses a shift from product-centric strategies to ones centred around customer experience. As a result, traditionally stable market share is now in open play and businesses must now re-architect their origination processes, distribution, partnership and digital strategies to thrive in the “Customer Era” underpinned by automation, personalisation and compliance.

With that in mind, the 15th Annual Loan Origination & Experience Summit 2020 comes together to address these challenges by bringing together regulators and lending subject matter experts to present case studies around delivering new age loan origination.