Report

Loan Origination Industry Snapshot: Automating Processes to Make Your Business More Customer-Centric

Loan Origination Industry Snapshot: Automating Processes to Make Your Business More Customer-Centric

In a sector filled with emerging fintech disrupters, similar product offerings and constantly decreasing margins and cash rates - the lending industry has never been so competitive.

In an attempt to differentiate from the competition, banks and credit unions are integrating innovative digital technologies to streamline loan origination processes while also working to increase market share and improve customer experience.

Ahead of Loan Origination Excellence 2017 five lending institutions across Australia share the innovative strategies they're employing that are differentiating them from the pack by improving process efficiency and highlighting customer engagement as a key selling point.