Shifting Bargaining Power to Consumers to Increase Customer Feedback Ratings and Establish Stronger Client Relationships

Shifting Bargaining Power to Consumers to Increase Customer Feedback Ratings and Establish Stronger Client Relationships

In this presentation from Loan Origination Excellence 2017, Mark Bevan, Founder of Fintech Joust explores: 

  • The shift of power to consumers and what this will mean for financial institutions
  • Maintaining market share and remaining competitive against non-bank lenders
  • Leveraging transparency as a means of Increasing rate competitiveness


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